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Order & Shipping

Baby Express reserves the right to decline any order from or through the website at our sole discretion. The price payable by you shall be the price listed on sales at the time your order is transmitted to us through the website. We reserve the right to amend the price of any product at any time, without prior notice 

We accept payment through Paypal, GrabPay and PayNow via our website or UEN transfer only. No orders will be accepted through messages. When in doubt, please contact us at +65 97207388 to clarify.

By placing an order through, you are agreeable to all our terms & conditions.

Due to hygiene issues, once an order is dispatched, we would not be able to do an exchange. 

Please only proceed to place your order if you are confirm and comfortable in purchasing from us.

Baby Express is not liable for any wrong address or contact details provided. The buyer/customer is responsible for providing accurate address and contact details. Should there be any failed delivery, additional charge may incur for redelivery.


order processing

Orders will be processed within 2 working days. Daily order cut off time, 3.30pm.

Should any item be out of sold, or on a pre-order basis. The whole order will be on hold and will be shipped out once all item(s) have arrived. Additional charges may incur should you choose to have your order shipped out separately.

local shipping

Doorstep delivery - within 2 working days, free for orders above $25.00

Express delivery* - within 24hours, chargeable at $10 

*Please contact us at +65 97207388 to check availability and only proceed with our confirmation. Strictly no refunds on charges should you proceed without contact us for confirmation.

international shipping

Doorstep delivery - please check with us before proceeding as delivery time may vary due to the covid-19 situation.

refunds and exchange

Strictly no order cancellation especially for pre-orders. We would also not be able to change your pre-order item too. Once orders have been dispatched, we would not be able to amend or change your order.


Do note that pre-order delivery dates are an estimated date, and may have delay of up to 7 working days. There will not be any compensation or cancellation allowed due to delays within the said period. Please only proceed should you be agreeable to the waiting time.

Should you require any further information, please feel free to WhatsApp us at +65 97207388.