By placing an order with Baby Express, you are agreeable to our shipping terms.
Breastfeeding may be a natural process but being mothers, we are always worried and concerned if and what we do are right or wrong. Myth, superstitions and mummy hacks are easily accessible online, but what is right or wrong?
At Baby Express, our team ofinternationally certified Lactation Consultantsare here to help and guide mothers on this magical journey. With proper training and knowledge, we can better assist in helping mothers. Breast pumping issues can be more than meet the eye and not simply just a 'not sure how to use'. Improper use of a breast pump can cause problem like cracked nipple to 'strawberry milk' and even mastitis, whereby medical intervention is required.
Baby Express's breast pump comes with a subscription of BF program for a 12-months period with the following services :
- warranty for 1 breast pump motor
- online lactation consultant assistance*
Register your warranty online to activate subscription.
Optional Add-On subscription :
must be purchased within 7 days from purchase date and is limited to 1 per unit
BF Plus Program
- same as standard program
- additional 12 months warranty for 1 breast pump motor
Applicable for Baby Express's breast pumps with valid warranty only. Price indicated is for 1 breast pump motor.
Add-on must be purchased within 7 days from purchase date and is limited to 1 per unit. Maximum warranty coverage per unit is 24 months from warranty start date.
Strictly no exchange, top up or refund or transfer once purchase is done. If you are ineligible for this subscription, money paid will be refunded in credit form to be used on Baby Express's website only.
Product warranty servicing is only available in Singapore.
'Accidental damage coverage' covers all damages including liquid damage.
*Online lactation consultant assistance is limited to assisting usage with BE breast pumps only. Online video calls and physical session are not available.
Baby Express's online lactation consultation assist with matters pertaining to breast pumping using Baby Express's breast pumps only, and is limited through WhatsApp messaging services. This process requires information pertaining to individual's breastfeeding journey. Online video calls and physical sessions are not available.
Verification for a valid warranty and/or subscriptionis required prior assistance.
Baby Express do not guarantee product compatibility as it is subjected to individual's skin sensitivity and personal preferences. We strictly do not refund any product that is sold based on compatibility matter.
Lactation consultant is a health professional who is specialised in breastfeeding issues, but not medically trained and is unable to provide medical diagnosis and treatment. For matters that requires medical intervention, you would need to consult a IBCLC or doctor.